Privacy Policy

Thinkways.ai is a brand wholly owned by Thinkways Private Limited and manages the website https://thinkways.ai and the mobile applications on iOS and Android.

Thinkways.ai respects the privacy of its users and is committed to protecting it in all respects. To offer a holistic experience, Thinkways.ai provides a wide range of dining experiences, deals, gift cards, and corporate benefit cards. Information collected by Thinkways.ai includes:

  • (a) Information supplied by users
  • (b) Information automatically tracked while using Thinkways products

By using the Thinkways website or services, you consent to the collection, storage, and use of the personal information you provide for any services offered.

User Information

To access certain services, users may be required to provide the following information:

  • Name
  • Email address
  • Age
  • PIN code
  • Credit or debit card details
  • Biometric information
  • Password
  • Occupation, interests, and related details

This information helps us improve our services and offer a more personalized experience, including communications and advertising.

Cookies

We use cookies and similar tools to enhance user experience and track user interests. Cookies do not access personal data from your hard drive. Advertisers may also place their own cookies, which we do not control.

Our servers automatically log limited technical information such as IP address, which helps in service delivery, analytics, and marketing.

Links to Third-Party Sites

Our services may contain links to other websites with their own privacy policies. We are not responsible for the content or policies of external sites. Users should consult those policies independently.

Information Sharing

We do not share personal information with third parties without consent, except under these circumstances:

  • When required by law or government authority
  • With affiliated companies and employees for service delivery, under strict confidentiality
Accessing and Updating Personal Information

We strive to give users access to their data and allow updates where possible. Certain requests may be denied if impractical or legally restricted. Residual data may persist in backup systems temporarily.

Information Security

We implement security measures including encryption, secure servers, and restricted access to protect user data. However, no system is fully secure, and data transmission over the internet involves inherent risks.

Third-Party Sharing

We may share the following information with third-party services for analytics and personalized experiences:

  • User-provided data (name, email, phone)
  • Device and location data
Grievance Redressal

For concerns or complaints, contact our Grievance Officers at info@thinkways.ai or reachus@thinkways.ai. Please include the following:

  • Electronic signature of authorized complainant
  • Identification of copyrighted content
  • Details of the allegedly infringing material
  • Contact information
  • Statement of good-faith belief
  • Statement under penalty of perjury regarding accuracy and authority

This policy may be updated occasionally. Any changes will remain consistent with the purpose under which the data was originally collected.